Politique de remboursement

Return & Refund Policy

Last updated: November 4, 2026

AwaliyaArt sells digital products, including eBooks, printable coloring books, interactive books, educational apps, and games. No physical products are shipped.

Digital Purchases

Digital purchases may be non-refundable once delivery or downloading has begun, where permitted by applicable law and after any legally required customer consent, acknowledgment, and confirmation have been obtained.

Refunds and Support

Please contact us if:

  • You receive a corrupted or incorrect file.

  • Your download link does not work.

  • You accidentally purchase the same product twice.

  • The product does not match its description or stated compatibility requirements.

We will attempt to resolve the issue by providing the correct file, a replacement download link, or technical assistance. If an appropriate remedy cannot be provided, a refund may be issued.

Cancellation and Consumer Rights

Cancellation and withdrawal rights depend on the applicable consumer protection laws. Nothing in this policy limits your mandatory legal rights.

Contact

Email: alishaheen44844@gmail.com

Please include your order number and a description of the issue.

Approved refunds are returned through the original payment method where supported.